IT Service Desk Analyst
Professional Search Group ·www.professionalsearchgroup.com.au
Apply direct
The Company
Our client is expanding their Service Desk Team and is currently looking to add a First and Second Line Service Desk Officer to their service desk team on a 6-month contract basis.
The Role
You will be the core contact dealing with level 1 and 2 support queries over the phone and via email. This role is customer focused and would ideally suit a service desk technician who has over 12 months experience providing 1st line support.
Your Skills
Our client is expanding their Service Desk Team and is currently looking to add a First and Second Line Service Desk Officer to their service desk team on a 6-month contract basis.
The Role
You will be the core contact dealing with level 1 and 2 support queries over the phone and via email. This role is customer focused and would ideally suit a service desk technician who has over 12 months experience providing 1st line support.
Your Skills
- Providing Level 1 and 2nd ICT support.
- Configure, Install, and test and monitor ICT network equipment, software, servers, and other infrastructure.
- Resolve problems with ICT network and infrastructure.
- Manage and report incidents and requests using the IT Help Desk system
- Liaise with equipment and suppliers to resolve issues.
- MS 365 experience essential.
Benefits
- Attractive rate
- Supportive and well-established team environment
To be considered for this role please submit your CV today by clicking the 'Apply' button or send your CV directly to perthIT@psgaus.com.au
Frequently asked questions
Who is hiring for the IT Service Desk Analyst role?
Professional Search Group is hiring for the IT Service Desk Analyst position, a Shazamme client. Apply directly on the employer's career site.
Where is the IT Service Desk Analyst job located?
The IT Service Desk Analyst role with Professional Search Group is based in Crawley, WA, AU.
Is the IT Service Desk Analyst role full-time or contract?
This is a full time position at Professional Search Group.
What experience level is the IT Service Desk Analyst role?
The IT Service Desk Analyst position is aimed at mid-level candidates.
How do I apply for the IT Service Desk Analyst role at Professional Search Group?
Apply directly on Professional Search Group's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.