Client Executive
Kennedy Reid ·www.kennedyreid.com.au
Apply directA fantastic opportunity is available for a motivated and customer focused professional to join a leading global insurance brokerage within their high volume SME broking division based in Ormeau.
This role is ideal for someone with strong phone-based customer service or sales experience who is looking to build a longterm career within insurance broking. Full training and support towards Tier 1 qualification will be provided.
Located approximately 30 minutes from the Brisbane CBD and central Gold Coast, this office has a strong team culture with excellent internal progression opportunities.
Key Responsibilities
This role is ideal for someone with strong phone-based customer service or sales experience who is looking to build a longterm career within insurance broking. Full training and support towards Tier 1 qualification will be provided.
Located approximately 30 minutes from the Brisbane CBD and central Gold Coast, this office has a strong team culture with excellent internal progression opportunities.
Key Responsibilities
- Manage a portfolio of SME insurance clients
- Handle policy renewals and retention conversations
- Build strong relationships with clients over the phone and via email
- Provide general insurance advice and discuss appropriate coverage options
- Liaise with insurers to source suitable policies and pricing
- Manage cancellation and retention strategies
- Maintain accurate client records and policy documentation
- Work collaboratively within a team-focused environment
- Previous experience within customer service, sales, call centre, retail, banking, hospitality, or other phone-based environments
- Strong communication and relationship-building skills
- Comfortable working in a sales-focused environment
- Professional presentation and office experience preferred
- Positive attitude with a willingness to learn and develop
- Insurance experience or Tier 1 qualification is advantageous but not essential
- Up to $85K package
- Full support to complete Tier 1 qualification
- Clear career progression pathways into Business Development Executive roles
- Strong team culture and supportive leadership
- Stable Monday to Friday hours: 8:30am – 5:00pm
- Office-based for the first 6 months, with 2 days work from home available thereafter
- Opportunity to join a business with consistent internal growth and promotion opportunities
Frequently asked questions
Who is hiring for the Client Executive role?
Kennedy Reid is hiring for the Client Executive position, a Shazamme client. Apply directly on the employer's career site.
Where is the Client Executive job located?
The Client Executive role with Kennedy Reid is based in Gold Coast, QLD, AU.
Is the Client Executive role full-time or contract?
This is a full time position at Kennedy Reid.
What experience level is the Client Executive role?
The Client Executive position is aimed at mid-level candidates.
How do I apply for the Client Executive role at Kennedy Reid?
Apply directly on Kennedy Reid's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.