Technical Analyst- Finance

Our Construction client is looking for Technical Analyst (Level 2) to support finance-related systems operating in a complex, integrated technology environment.
This role sits within the Technology team and focuses on day-to-day support, issue investigation, and triage of invoice, payment, and purchase-order related queries. You will work with existing tools, scripts, and known workarounds to resolve issues where possible, and escalate clearly defined problems to senior technical teams when required.

Key responsibilities

• Provide Level 2 application support for finance systems in an integrated environment.
• Investigate and resolve operational issues using existing technical tooling, integration logs and documented processes.
• Perform structured triage to determine whether issues can be resolved at Level 2 or require escalation.
• Identify and validate data quality issues across integrated systems before escalation.
• Prepare clear, concise technical information for escalation to senior technical teams.
• Work within a ticket-based/service desk style workflow.
• Contribute to support documentation and continuous improvement initiatives.

What you’ll bring Essential experience

• 3-4 years’ experience in application support, systems support, or technical operations.
• Experience or exposure to D365 Finance platform.
• Technical or systems-focused background with integration awareness.
• Experience working in service-desk or ticket-driven environments.
• Strong analytical and troubleshooting skills.
• Ability to work in a dynamic environment. 

Technical Skills Required

• D365 Finance Platform.
• Advanced MS Excel skills, ability to analyse large volumes of data within Excel.
• Experience supporting applications in integrated system landscapes (API and Batch), with an understanding of upstream/downstream dependencies, and comfortable working with integration logs.
• Comfortable to draw data from existing Power BI reporting to help with issue investigations.

  
Desirable (not required)

• Basic understanding of finance processes from a support perspective.
• Basic understanding of integration platforms.
• Basic understanding of how to triage for data-related issues.

  Examples of the types of Issues that this role will be triaging

• Data discrepancies between integrated platforms (Legacy vs D365) requiring analysis before escalation
• Processing failures where known patterns, constraints, or workarounds must be assessed
• Issues requiring clear problem definition and evidence‑based escalation to senior technical teams

  
What this role is not

• An accounting role.
• A development or engineering role.
• Ownership of the overall service desk process.

  Why join us

• Hands-on technology role with real operational impact.
• Exposure to complex, integrated enterprise systems.
• Close collaboration with finance and senior technology teams.

If that suits please apply through ad.