Associate, Product Operations

Our client, a luxury fashion brand, is seeking a detail-oriented Product Operations Associate to support day-to-day after-sales operations in a dynamic environment. This onsite role in Piscataway, NJ works closely with internal teams to ensure seamless repair processes, strong organization, and high-quality standards across all products and client service activities.

Job Responsibilities

• Support daily after sales operations, including product inspection, repair coordination, and quality control
• Track and manage inventory flow in and out of the repair process
• Review repairs to ensure quality standards are met and escalate issues as needed
• Coordinate repair shipments and support logistics processes
• Complete administrative tasks, including system updates, documentation, and reporting
• Identify opportunities to improve processes and enhance operational efficiency

Job Qualifications

• 1+ years of experience in operations, retail, or client service environments
• Strong attention to detail and organizational skills
• Ability to manage multiple tasks in a dynamic setting
• Strong communication and collaboration skills
• Comfortable working with systems and Microsoft Office
• Proactive, adaptable, and team-oriented mindset
• Bachelor’s degree preferred

Salary: $35/hr + bonus

The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.

While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!

If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.

Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.

We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact HR@pyramidcg.com

For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.

Please refer to our website: www.pyramidcg.com for access to our Right to Work and E-Verify.