Customer Service Representative

Workbox v2 ·www.workboxstaffing.com

Location Elkhart, IN, United States of America
Type Full time
Level Mid
Source Shazamme
Professional
Apply direct
Customer Service Representative / Logistics Coordinator

Location: Elkhart, IN
Shift: Monday – Friday, 8:00 AM – 5:00 PM
Pay: $20.00 per hour with raise potential upon hire-in

Job Summary

Are you a motivated and detail-oriented individual looking for a new opportunity? We're seeking a Customer Service Representative / Logistics Coordinator to join our team in Elkhart, IN. In this role, you'll be a vital part of our operations, managing logistics accounts and ensuring efficient coordination of transportation, cartage, and warehouse activities while delivering exceptional customer service.

What You'll Be Doing

As a Customer Service Representative / Logistics Coordinator, your core responsibilities will include:
Managing logistics accounts: Coordinate assigned customer accounts and ensure transportation, warehousing, and cartage services are handled efficiently and accurately.
Providing customer support: Serve as the primary point of contact for customer inquiries, issue resolution, and account updates while building strong professional relationships.
Coordinating daily logistics operations: Work closely with internal teams, drivers, and warehouse personnel to ensure shipments and logistics activities remain on schedule.

In addition, you will also be expected to maintain accurate records, utilize warehouse management systems, communicate updates effectively, and assist with resolving operational challenges as they arise.

What We're Looking For

To be successful in this role, you should have the following:
Qualifications:
  • Previous experience in logistics, customer service, or a related field preferred
  • Strong organizational and multitasking abilities
  • Ability to work effectively in a fast-paced environment
  • Excellent verbal and written communication skills
  • Ability to provide excellent service in an unpredictable environment
Skills:

Customer Service: Ability to build and maintain strong relationships while providing professional and responsive support.
Problem-Solving: Capable of addressing logistics and customer issues efficiently and effectively.
Organization & Coordination: Ability to manage multiple accounts and priorities while maintaining accuracy and attention to detail.

Why Join Us?

This is an excellent opportunity for both short-term and long-term employment. We are committed to providing a supportive work environment and opportunities for professional growth.

Workbox Staffing Benefits:
401(k) and 401(k) Matching
 Health, Dental, Vision, and Life Insurance
 Paid Time Off
 Hire-in Opportunities
 Veteran-Friendly and Equal Opportunity Employer

Ready to start? Apply online today and let’s DO GOOD together!

Frequently asked questions

Who is hiring for the Customer Service Representative role?
Workbox v2 is hiring for the Customer Service Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Representative job located?
The Customer Service Representative role with Workbox v2 is based in Elkhart, US.
Is the Customer Service Representative role full-time or contract?
This is a full time position at Workbox v2.
What experience level is the Customer Service Representative role?
The Customer Service Representative position is aimed at mid-level candidates.
How do I apply for the Customer Service Representative role at Workbox v2?
Apply directly on Workbox v2's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct