Change and Communications Lead

Whizdom ·whizdom.shazamme.com

Location Brisbane, Queensland, Australia
Type Full time
Level Lead
Source Shazamme
Information & Communication Technology (ICT)
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Change & Communications Lead

12‑Month Contract (Initial) | Brisbane

An experienced Change & Communications Lead is required to support the delivery of a large-scale transformation initiative. This role will be responsible for designing and executing end‑to‑end change management and communication strategies to ensure successful adoption across people, processes, and systems.

This is a hands-on role, suited to someone who can operate as both a strategist and delivery lead, working closely with project teams and stakeholders to embed change effectively.

Key Responsibilities

  • Develop and deliver comprehensive change management and communication strategies, including impact assessments, transition plans, and risk mitigation activities
  • Design and deliver clear, targeted communications aligned to project milestones and business readiness needs
  • Create and manage change and communication collateral, including newsletters, FAQs, guides, templates, and knowledge materials
  • Establish and maintain digital communication channels and knowledge hubs
  • Lead stakeholder engagement activities, building understanding, buy‑in, and sustained adoption
  • Support business process transitions, ensuring impacted stakeholders are informed and supported
  • Coordinate and facilitate training and adoption activities, including development of materials and delivery sessions
  • Support User Acceptance Testing (UAT) through coordination, stakeholder engagement, and feedback capture
  • Monitor business readiness and adoption metrics, adjusting change approaches as required
  • Lead or support business reference groups, workshops, and engagement sessions
  • Contribute to benefits realisation activities, including tracking adoption and outcomes
Skills & Experience Required

  • Minimum 3+ years’ experience in a Change and/or Communications Lead role
  • Strong knowledge of change management frameworks (e.g. Prosci, Agile-based change)
  • Proven experience delivering change and communications within complex, multi‑stakeholder environments
  • Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences
  • Demonstrated ability to influence and engage stakeholders at all levels
  • Experience developing and delivering training and adoption materials
  • Strong organisational skills with the ability to manage multiple workstreams concurrently
Desirable

  • Experience working on digital transformation or system implementation programs
  • Formal change management certification (e.g. Prosci, CCMP, AgilePM)
Contract Details

  • Initial 12‑month contract, with strong likelihood of extension
  • Brisbane‑based role
  • Competitive daily rate, aligned to experience
 

How to Apply

Ready for your next challenge in cyber uplift?
Please upload your resume to apply. We will be in touch with further instructions for suitably skilled candidates. Please note that you will be required to complete selection criteria to complete your application for this role. 

Call Farbar Siddiq on 0489 922 211 or email farbars@whizdom.com.au for any further information.   

Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification and any other client requested checks. 

 

Frequently asked questions

Who is hiring for the Change and Communications Lead role?
Whizdom is hiring for the Change and Communications Lead position, a Shazamme client. Apply directly on the employer's career site.
Where is the Change and Communications Lead job located?
The Change and Communications Lead role with Whizdom is based in Brisbane, QLD, AU.
Is the Change and Communications Lead role full-time or contract?
This is a full time position at Whizdom.
What experience level is the Change and Communications Lead role?
The Change and Communications Lead position is aimed at lead-level candidates.
How do I apply for the Change and Communications Lead role at Whizdom?
Apply directly on Whizdom's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct