Product Manager

Overview

Client is seeking a Product Owner to lead product vision, backlog management, and requirements for Merchant Services and Commercial Payments. This role requires strong business acumen, requirements expertise, Agile delivery experience, and the ability to own and prioritize work end-to-end for a delivery squad.

Core Responsibilities

• Own and manage the product backlog for Transmission Utility, ensuring epics, features, and PBIs are clearly written, prioritized, and aligned with business goals.
• Write high-quality user stories with acceptance criteria that meet Definition of Ready.
• Break down complex business and technical needs into actionable requirements.
• Conduct backlog refinement sessions with engineering, QA, architecture, and stakeholders.
• Partner with Business Analysts, Tech Leads, and architects to define integration requirements with Deluxe and internal systems.
• Work closely with the Line of Business, development teams, and vendors to ensure requirements reflect business needs and technical constraints.
• Translate business needs into clear deliverables for the engineering squad.
• Provide updates, demos, and insights to executives and cross-functional stakeholders.
• Serve as the primary liaison for the squad and ensure delivery teams have clarity each sprint.
• Support Agile and release processes, including intake, refinement, sprint planning, definition of done, deployments, warranty windows, and production readiness.
• Identify risks or blockers and escalate appropriately.
• Ensure user stories and requirements support accurate QA test cases and traceability.
• Monitor delivery metrics and partner with engineering to improve throughput.
• Promote strong controls around requirements, release protocols, and governance.

Essential Qualifications, Skills, and Technologies

• 5–7 years of experience as a Product Owner, Product Manager, or senior Business Analyst with direct responsibility for writing requirements.
• Experience writing high-quality user stories, acceptance criteria, and process flows.
• Strong understanding of Agile frameworks, including Scrum, SAFe, and Kanban.
• Experience translating business needs into clear technical and delivery requirements.
• Experience partnering with cross-functional teams and vendors.
• Strong communication skills with the ability to translate between business and technology.
• Product Owner certification such as CSPO, PSPO, PMPO, or equivalent.

Preferred Skills or Experience

• Experience supporting system migration, fintech, banking, payments, or data-heavy application work.
• Experience with Lockbox, Remote Capture, or payments transmission systems.
• Experience working with offshore teams.

Work Details

• Onsite role.
• Location: 4910 Tiedeman Rd, Brooklyn, OH 44144.
• Start date: 06-29-2026.
• End date: 06-27-2027.