Senior Claims Assessor
Smaart Recruitment ·www.smaart.com.au
Apply direct
About the Company:
You’ve built solid experience in claims or case management, and now you’re ready for a step up into something more specialised. A role where you can take ownership of Personal Accident and Injury claims, work with more complex matters, and be part of a team that genuinely supports each other.
We’re partnering with a modern, people-first Underwriting Agency based in Sydney. They’re continuing to grow and are now looking for a Senior Claims Assessor or Senior Case Manager with experience in Personal Accident and Injury claims who is confident managing end-to-end files and making balanced, fair decisions.
This is ideal for someone who wants to deepen their technical expertise in injury-related claims, step into higher complexity work, and still enjoy a supportive, down-to-earth team environment.
About the Role:
If this feels like the right next step, apply now or reach out to Stephanie at stephanie@smaart.com.au.
You’ve built solid experience in claims or case management, and now you’re ready for a step up into something more specialised. A role where you can take ownership of Personal Accident and Injury claims, work with more complex matters, and be part of a team that genuinely supports each other.
We’re partnering with a modern, people-first Underwriting Agency based in Sydney. They’re continuing to grow and are now looking for a Senior Claims Assessor or Senior Case Manager with experience in Personal Accident and Injury claims who is confident managing end-to-end files and making balanced, fair decisions.
This is ideal for someone who wants to deepen their technical expertise in injury-related claims, step into higher complexity work, and still enjoy a supportive, down-to-earth team environment.
About the Role:
- Managing Personal Accident and Injury claims end to end with care, accuracy, and strong judgement
- Assessing liability, injury details, and entitlements in line with policy wording
- Managing medical evidence, return to work considerations, and rehabilitation pathways
- Engaging with claimants, brokers, insurers, and medical providers in a professional and empathetic way
- Handling more complex or escalated claims with confidence
- Identifying trends and contributing to continuous improvement across claims processes
- Supporting a collaborative team environment and sharing technical knowledge
- $100K to $130K + super, depending on experience
- Hybrid working model, split between Sydney CBD and home
- A genuinely social, grounded team with a supportive culture
- Autonomy over your portfolio with trust to manage your work your way
- Clear development pathways in a growing, people-focused business
- Opportunity to be 2IC and a step up manager
- Minimum 3 years experience in claims or case management, ideally with Personal Accident or Injury experience
- Confidence managing end-to-end claims, including more complex injury matters
- Strong understanding of injury assessment, medical evidence, or rehabilitation processes
- A detail-focused, practical, and solutions-driven mindset
- Excellent communication skills with empathy and professionalism
- Someone ready to step up into a Senior level role with real ownership
If this feels like the right next step, apply now or reach out to Stephanie at stephanie@smaart.com.au.
Frequently asked questions
Who is hiring for the Senior Claims Assessor role?
Smaart Recruitment is hiring for the Senior Claims Assessor position, a Shazamme client. Apply directly on the employer's career site.
Where is the Senior Claims Assessor job located?
The Senior Claims Assessor role with Smaart Recruitment is based in Sydney, NSW, AU.
What does the Senior Claims Assessor role pay?
Smaart Recruitment lists the Senior Claims Assessor role at AUD 100,000–130,000 per year.
Is the Senior Claims Assessor role full-time or contract?
This is a full time position at Smaart Recruitment.
What experience level is the Senior Claims Assessor role?
The Senior Claims Assessor position is aimed at senior-level candidates.
How do I apply for the Senior Claims Assessor role at Smaart Recruitment?
Apply directly on Smaart Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.