Expression of Interest | Business Support Roles – NDIS & Disability Services

Administration | Intake | Rostering | HR | Finance | Compliance | Executive Support

📍 Locations: Sydney CBD | Western Sydney | South West Sydney | Inner West | North Sydney
💼 Contract / Temporary | $35 – $60 per hour + super

At Mayday Recruitment, we are currently partnering with a number of leading NDIS and disability service providers across Sydney to support workforce growth, operational expansion, and upcoming service delivery projects scheduled for early 2026.

With continued demand across disability and community-based services, we are expanding our NDIS business support talent network and inviting expressions of interest from experienced professionals seeking temporary or contract opportunities within purpose-driven organisations.

We work with providers delivering services across supported independent living (SIL), in-home care, allied health, plan management, and community access programs — and we anticipate strong hiring activity across corporate and operational support functions.

Roles we regularly recruit for include:

• NDIS Intake Officers / Client Services Officers

• Rostering Coordinators / Workforce Schedulers

• Service Delivery Administrators

• HR / People & Culture Coordinators (NDIS compliance-focused)

• Finance Officers (NDIS billing, claims & reconciliations)

• Quality & Compliance Administrators

• Executive Assistants & Office Managers

• Reception & Front-of-House Administrators

Typical responsibilities may include:

• Managing high-volume intake enquiries, referrals and service bookings

• Coordinating complex staff rosters across SIL and community programs

• Supporting onboarding, NDIS Worker Screening, WWCC and compliance documentation

• Processing NDIS claims, invoicing, billing and reconciliations

• Maintaining client management systems and case notes

• Supporting audit preparation, incident reporting and quality frameworks

• Providing executive or operational support to Service Delivery or Operations teams

• Ensuring accurate record-keeping across CRM and rostering systems

We’d love to hear from you if you have:

• Previous experience within NDIS, disability services, or community care environments

• Strong understanding of NDIS compliance, funding models or service delivery operations

• Experience working in high-volume, fast-paced service settings

• Confidence using CRM, rostering, HRIS or finance systems

• A proactive, solutions-focused mindset and strong attention to detail

What we offer:

• Competitive hourly rates: $35 – $60 + super (role dependent)

• Access to well-established, values-driven NDIS providers

• Short and long-term contract opportunities

• Opportunities for extension or temp-to-perm transition

• Ongoing support from a specialist business support recruitment team